Some products — for example strollers, furniture, and other large or heavy items — need special handling in delivery.
- These items may carry an additional delivery charge, which is always shown in your cart before checkout.
- Large items can take a little longer to prepare and dispatch than small items, and may be delivered separately from smaller products in the same order.
- If a large item is on backorder, the usual backorder rules apply: your order is normally kept together and sent once the item arrives, and we will keep you informed of the timing.
If you have a question about delivery of a specific large item, reply with your order number or the product name and we will check the details for you.
